The annual Aberdeen survey studies the actions of manufacturers and measures the benefits received from ERP implementations across 15 business metrics. Aberdeen ranks the results into three categories: Best-in-Class, Industry Average and Laggards. Results indicate that the average Expandable customer competes at a higher level than the Industry Average and gains benefits that approach or exceed Best-in-Class manufacturers.

“Our survey is designed to provide quantifiable results of the impact ERP has on the business operations of manufacturing companies,” said Nick Castellina, Research Associate, Enterprise Applications at Aberdeen Group. “We found that the average Expandable customer competes at a higher level than the Industry Average across all manufacturers and in Key Performance Indicators performs closer to Best-in-Class than to Industry Average. In some cases, such as growth in operating profits, Expandable customers perform above the Best-in-Class benchmark. Especially notable to growing companies is the statistic that Expandable customers are seeing 3 times the growth in operating profits than the Industry Average is seeing.”

The above-average results are especially notable since Expandable customers predominately compete in the range of the mid market where challenges related to managing rapid growth tend to divert resources from the strategic actions necessary to standardize and control business processes.

The above-average results are especially notable since Expandable customers predominately compete in the range of the mid market where challenges related to managing rapid growth tend to divert resources from the strategic actions necessary to standardize and control business processes.

“The survey validates what we thought we knew about our software suite and the customers who use it,” said Expandable CEO Bob Swedroe. “We designed our ERP system as an integrated foundation for controlling the business operations of high-growth companies and we’re delighted to realize that Expandable customers are gaining the anticipated benefits."

“Particularly satisfying is the statistic Aberdeen reports that Expandable customers are seeing three times the Industry Average and a 50% improvement over Best-in-Class in growth of operating profits. It’s a testament to the quality of our customers and our support team working with customers to improve the over-all utilization of Expandable in terms of productivity and functionality that they are able to achieve such impressive results,” said Swedroe.

The survey indicates that Expandable customers perform at the Best-in-Class level in many of the survey categories, including the ability to take strategic actions such as streamlining and accelerating processes to improve efficiency and productivity.

“Although our ERP software suite establishes the structure and control necessary to manage a growing manufacturing operation, the system does not run itself,” noted Jeannie Fitzgerald, Expandable VP of Customer Support.“ The kind of benefits that Aberdeen is reporting can only be gained through artful use of the tools we provide and by turning the information at hand into good business decisions. Based on the survey results its clear Expandable customers are using the system well.”

Download a copy of the survey results at www.expandable.com/aberdeen